Training
Solutions

The Best Customizable Learning Opportunities

When it comes to acquiring the skills for better performance, from the call center to the roadside, Club Assist’s training solutions help our clients reach and exceed their goals. Our curriculum, customizable learning options, industry expertise, and flexible end-to-end training solutions promote rapid skill development for clients seeking expanded growth and success with their mobile and fixed-site battery service businesses.

Club Assist is committed to providing Learning and Development programs that are accessible, engaging, and impactful. Content is developed to build the specialized skill sets needed by Battery Service Technicians, Call Center Agents, and Battery Program Managers. Our mission is to deliver the most relevant, industry-specific training available in North America. Recognizing the diverse needs of the remote workforce, we employ a comprehensive approach, including traditional classroom training, online courses, webinars, video tutorials, mentoring, and job aids. Club Assist offers an electronic performance support mobile app and an online Learning Portal for easy access to on-demand training content.

Our Offerings

Onsite Workshops

Club Assist comes to your facility to offer a variety of Learning and Development engagements onsite. Our ASE-certified Technical Trainers conduct a wide range of introductory through advanced training sessions, assessments, or customized consultation to address the specific training needs of your business.

Online Courses

Our expanding catalog of online courseware is accessible via a mobile-ready platform, available 24/7. Club Assist offers online courses focusing on all areas of Learning and Development needs for your mobile or fixed-site battery service business. Content includes training for Call Center Agents, Battery Service Technicians, and Battery Program Managers with subjects ranging from general automotive battery knowledge to more advanced technical procedures.

Live and Recorded Webinars

For many people, taking time out of the field to attend a training session is impossible! Club Assist offers a series of webinar workshops that you can access anywhere you have internet. Webinars include seasonal and “hot topic” content, regional and Club-specific user group sessions, and “Ask the Expert” consultations. Sessions are always recorded to be available for playback on your schedule.

Video Tutorials

Vignettes are short, targeted, and available via any internet-ready device, whenever and wherever training is needed. Club Assist offers a library of both interactive immersive video modules and task-specific video vignette content.

Digital Materials Library

Club Assist offers downloadable and online interactive training materials via the Toolbox mobile app or online Learning Portal. Access a variety of task-specific performance support tools, including Quick Reference Guides, Job Aids, System Lookup Tables, Member Interaction Collateral, useful articles, and case studies.

Electronic Performance Support

Developed specifically to support the needs and requirements of Battery Service Technicians at the roadside, the Toolbox mobile app provides ready access to the most current vehicle battery information, training materials, video tutorials, and technical notifications.

Custom Solution Development

At Club Assist, our goal is to provide meaningful learning experiences that produce real business results and have a lasting effect on learners. Our in-house Learning and Development team can help to craft training solutions to fit your battery service business’s specific strategic initiatives.

Strategic Planning and Implementation

Club Assist offers strategic planning with key business partners to aid in developing learning plans and implementation timelines for your business. Consultation and planning sessions are recommended on an annual basis. These vital evaluations ensure that your training program is taking advantage of relevant training opportunities, while adequately supporting your specific business objectives.