Ready, Set, Call: The Call Center Battery Skills Challenge

Call Center Advocates from AAA The Auto Club Group (ACG) put on their headsets and opened the lines for the Call Center Battery Skills Challenge. As the sister competition to the Battery Service Skills Challenge® (BSSC™), five ACG call centers went head-to-head to find the top overall Club Advocate. When you think of AAA Mobile […]

International Women’s Day 2021: Women Behind the Battery

Traditionally, the automotive services industry has been a male-dominated field. However, in recent years, the landscape has evolved to a place where more and more women are showing their strength, vision, and leadership. Club Assist proudly employs women at every level. From field operations to the executive suite, women account for 30 percent of our […]