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Battery service conference & Skills Challenge

2019 BSC & BSSC

Every 18 months, members of the battery service industry travel from all over to attend the Battery Service Conference. This year, attendees enjoyed a monumental experience at the Gaylord National Resort & Convention Center in National Harbor, Maryland, just outside Washington, D.C. Tailored for program decision makers, the dynamic agenda offered a wealth of opportunities to share best practices, learn from industry experts, and attend workshops focused on achieving excellence in program performance.

During the Battery Service Conference, 29 Battery Service Technicians competed in the Battery Service Skills Challenge® (BSSC™), the only Emergency Roadside Service competition in North America. This hands-on, role-playing event determined the best-performing Battery Service Technician across the AAA/CAA Federation, with monumental cash prizes at stake.

Check out some highlights from this year’s event, including the BSSC™ overlooking National Harbor; the waterfront BSSC™ Awards Banquet on the Potomac River; and the Night at the Smithsonian at the Smithsonian National Museum of American History. Thank you to all who joined us!